Amway: the surprising growth of a cult-like company in China

Business & Technology
A clerk counts Chinese yuan and U.S. dollar banknotes at a branch of Bank of China in Taiyuan, Shanxi province, China, January 4, 2016. REUTERS/Jon Woo

Multi-level marketing (MLM, ไผ ้”€ chuรกnxiฤo) or direct selling is a business model where a company relies on its own customers to sell its products. The customers make a commission not only on their own sales, but also on sales of their own customers who are recruited as salespeople. This is essentially the business model of a pyramid scheme, which is how some observers describe Americaโ€™s largest MLM companies such as Amway and Herbalife.

Thatโ€™s Beijingย has now publishedย a feature on the operations of Amwayย in China. Noelle Mateer writes that Amway has opened massive propaganda-style ‘experience centers’ across China (one just opened in the middle of Beijingโ€™s Sanlitun area this year), partly to get around the country’s strict anti-MLM rules.

  • MLMs were banned in China in 1998, but anti-MLM legislation passed in 2005 paradoxically cleared the way for Amway to re-enter China because it defined what the company needed to do to avoid being labelled a pyramid scheme.
  • The legal workaroundย is the construction of show rooms or โ€œexperience centersโ€ that allow MLM companies to sidestep rules against direct sales networks.
  • U.S. Education Secretary Betsy de Vosย is married to Dick de Vos, former CEO of Amway and son of one of the companyโ€™s founders.